Privacy Policy

thesmokingcrabseafoodco (“we,” “our,” or “us”) operates this mobile application and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app or services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and delivery address provided when placing an order.

  • Payment Information: Processed securely through third-party payment providers (we do not store your credit/debit card details).

  • Usage Data: Information about how you interact with our app (e.g., pages visited, time spent) to improve user experience.

  • Location Data: If enabled, we may use your location to provide accurate delivery and order tracking services.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your food orders

  • Communicate with you about your order, promotions, and updates

  • Improve our services and user experience

  • Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service providers: Such as payment processors or delivery partners, only as needed to complete your order.

  • Legal authorities: If required by law or to protect our rights.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Children’s Privacy

Our app is not directed to children under the age of 13. We do not knowingly collect personal information from children.

6. Your Choices

You may:

  • Access, update, or delete your personal information by contacting us directly.

  • Disable location services in your device settings.

  • Opt-out of promotional messages at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: